Case Studies

Real results for
real businesses

Every case study below represents a real business challenge we solved. Client names and some identifying details have been changed for confidentiality.

Managed IT Healthcare

Medical Practice Eliminates Recurring Downtime with Proactive IT

The Challenge

A 12-person medical practice was experiencing 4–6 hours of IT downtime per month — disrupting patient appointments, delaying billing, and frustrating staff. Their servers had not been patched in over 18 months.

Our Solution

We onboarded them onto our Professional managed IT plan, deployed remote monitoring across all workstations and servers, performed an emergency patch cycle, and moved their patient scheduling software to a cloud-hosted solution with automatic failover.

Results
  • ✓ Zero unplanned downtime in 8 months
  • ✓ Server patch compliance reached 100%
  • ✓ Staff support tickets reduced by 70%
  • ✓ Annual IT cost reduced by 31%
IT Consulting Professional Services

Law Firm Completes Cloud Migration — 40% Lower IT Spend

The Challenge

A 20-attorney law firm was running an aging on-premises server infrastructure with no disaster recovery plan. Their IT costs were unpredictable and their remote access solution was unreliable.

Our Solution

We conducted a full cloud readiness assessment, recommended a Microsoft 365 and Azure hybrid architecture, and managed the 3-month migration with zero data loss. We also implemented multi-factor authentication and a cloud backup solution.

Results
  • ✓ 40% reduction in annual IT infrastructure costs
  • ✓ Reliable remote access for all 20 attorneys
  • ✓ Full disaster recovery capability implemented
  • ✓ Microsoft 365 compliance configured
Web Design Construction

Local Contractor Gets 3× More Online Leads After Website Rebuild

The Challenge

A well-established general contractor had a decade-old website that wasn't mobile-friendly, loaded slowly, and generated almost no organic search traffic. Their sales were entirely referral-dependent.

Our Solution

We rebuilt their website from scratch — new design, mobile-first responsive layout, local SEO optimization (Google Business Profile integration, schema markup), and a streamlined contact-to-quote form. We also set up Google Analytics to track conversions.

Results
  • ✓ 3× increase in website contact form submissions
  • ✓ Mobile traffic up 240% year-over-year
  • ✓ Page 1 Google rankings for 6 local search terms
  • ✓ Site speed improved from 42 to 94 (PageSpeed score)
Cybersecurity Financial Services

Financial Advisory Firm Passes Cybersecurity Audit After Assessment

The Challenge

A registered investment advisory firm faced a cybersecurity audit from a large institutional client — a prerequisite for a major contract. Their existing security posture was unassessed and undocumented.

Our Solution

We conducted a comprehensive cybersecurity assessment, identified 14 critical vulnerabilities, and implemented a remediation plan over 60 days — including endpoint protection, email security, password policy enforcement, MFA, and a written incident response plan.

Results
  • ✓ Passed client cybersecurity audit on first attempt
  • ✓ 14 critical vulnerabilities remediated in 60 days
  • ✓ Full SOC 2 Type I evidence package prepared
  • ✓ Secured $2.1M institutional client contract
Managed IT Non-Profit

Non-Profit Scales IT Infrastructure for 2× Staff Growth

The Challenge

A growing non-profit doubled their headcount in 12 months — onboarding 18 new employees — but had no standardized IT onboarding process. New staff routinely waited days for device setup and system access.

Our Solution

We implemented a standardized device provisioning workflow, centralized identity management via Microsoft 365, and created a documented IT onboarding checklist. New staff devices are now configured and ready in under 4 hours.

Results
  • ✓ New employee IT setup: 3 days → 4 hours
  • ✓ Standardized IT policies across all departments
  • ✓ Secure device management for 36 endpoints
  • ✓ IT support tickets for new employees eliminated
Web Design Healthcare

Physical Therapy Practice Increases Online Bookings by 180%

The Challenge

A physical therapy practice had an outdated website with no online booking capability. New patients were calling the front desk for appointments — creating friction and consuming staff time.

Our Solution

We redesigned their website with an integrated online booking system (Jane App), service pages optimized for local SEO, a patient testimonial section, and a mobile-first experience targeting the majority of their traffic that came from phones.

Results
  • ✓ Online booking requests up 180%
  • ✓ Front desk call volume for new patients reduced by 60%
  • ✓ Google My Business ranking improved to top 3 locally
  • ✓ Mobile conversion rate improved by 4.2×
By the Numbers

Outcomes across our client base

50+
Businesses Served
worldwide
99.9%
Uptime
for managed IT clients
40%
Avg IT Cost Reduction
after cloud migration
100%
Client Retention
in the past 12 months
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